CANCELLATION AND RETURN POLICY

General Cancellation And Return Policy : 

At  Laura Clothing, we strive to provide you with the best quality products and customer service. However, due to pandemic restrictions and strict health and safety guidelines of our company for public health concerns, products cannot be returned or refunded.

We will not accept any product returns due to a change of mind as long as the received product is not found to be defective on arrival. However, if the product received is found to have damage the customer can ask for an exchange.

If you receive a product in a size different from what you originally ordered, you are eligible to request a free exchange. However, it's important to note that this policy does not apply if you ordered the wrong size and subsequently find that the received product of that size does not fit.

For example, if you ordered a Free size and receive a Free size product that doesn't fit as expected, we regret that we cannot accommodate a free exchange. However, if you ordered a Free size and received a Plus size product, you are entitled to request a free exchange. Our commitment is to rectify any errors made on our part, and in such cases, we will provide a free exchange.

Please be aware that in the event of an exchange, we may not be able to guarantee the availability of the exact same product you initially ordered.

In such cases, in order to be eligible for an exchange, the customer has to return the purchased product within two days of the purchase. The product must be in the same condition that you received it in. The customer should produce un edited unboxing video of the product, as a proof for damage. Once the returned products are received and accepted, exchanges will be processed at the earliest, and we will notify you once this has been completed.

If you have any questions or concerns regarding our cancellation and return policy, please feel free to contact our customer support team at  +91 7306 821 874 or  care@lauraclothing.com. You can also contact us through WhatsApp at  +91 7306 821 874

We appreciate your understanding and cooperation in this matter.

Cancellation: Once an order has been placed and processed, we do not offer refunds or cancellations.

Return policy: Due to the current Covid-19 pandemic restrictions and strict health and safety guidelines of our company for public health concerns, products cannot be returned or refunded.

Defective products: We will not accept any product returns due to a change of mind as long as the received product is not found to be defective on arrival.

Exchange policy: If the product received is found to have damage or size issues, the customer can ask for an exchange.

Eligibility for exchange: In order to be eligible for an exchange, the customer has to return the purchased product within two days of the delivery.

Condition of product: The product must be in the same condition that you received it in.

Processing of exchanges: Once the returned products are received and accepted, exchanges will be processed at the earliest, and we will notify you once this has been completed.

Customer support : If you have any questions or concerns regarding our cancellation and return policy, please feel free to contact our customer support team at +91 7306 821 874 or  care@lauraclothing.com. You can also contact us through WhatsApp at  +91 7306 821 874